We purchased a home at the height of the market and needed to sell it in the middle of the crash. Doug was very honest with us about the value of the home even though we didn’t like the way it sounded. We took his advice and priced it accordingly and received a contract within the first month, which at that time was amazing! The West Group takes care of business, they are connected all over the country to the best agents and know all the best vendors in most markets of Texas. Doug’s experience and action oriented style really helped us get our home sold and we will always refer him!
He is Very knowledgeable of neighborhoods, overall market, new businesses in the area. Doug made us feel like we were his only client when he was with us. He made suggestions yet didn’t push them on us. We were very impressed with him and would gladly recommend him.
She relentlessly searched for the perfect home with us, and after we found it, handled negotiations like the professional she is! We are so thankful we had her on our side and couldn’t be happier in our home!
She listened to all of our concerns and found us plenty of homes that fit our wish-list. Ultimately, we chose a house that was perfect for us and Donna helped us get it for a fantastic price. We are loving our new home and my only regret is that we didn’t contact Donna sooner!
I will forever be grateful for how she guided, encouraged us, taught us, and loved us through the entire process. Many of the fears that come with buying a new home, like will we get the best price for the home, were nonexistent because we knew we had Donna on our side fighting to get us the best possible. To have that comfort of someone who genuinely cares for and loves her clients, is something that is irreplaceable. We tell all our friends she is the best! We are thankful for the special memories that were created and for making buying a home such an enjoyable experience!
I contacted Donna and she was at our house the next day ready to start the process. Before that weekend was over, our home was officially listed on MLS. Donna sold our house in less than two weeks! We were thrilled, but now we needed a new house. Donna patiently showed us dozens of homes. She listened as we discussed each one and she would send new listings based on the feedback we gave. When we found a home that we loved, Donna walked us through the entire process and made sure to take care of every detail. Buying and selling a home can be a nerve-racking experience. We are so thankful we asked Donna to help us. She took care of us like she would have her own children. We were so confident that she would not let us make a poor investment, and we are certain we wouldn’t have survived the process without her. We love our new home and are making sweet memories as a family! Thank you, Donna! You are the best!
I would’ve been lost without her when I moved up to Lubbock by myself, but Kim was a life saver. She found me the most perfect house for my needs and handled EVERYTHING for me! It has been over a year since I moved in, and she still works with me to makesure everything is good with the house. I would highly recommend Kim to anyone looking to buy a place in the Lubbock area.
Kim was the second (and last) realtor we met with. We instantly had a great connection with her. Kim is always honest, upfront and her advice is spot on – she also does not hesitate to provide feedback (good or bad) from buyers agents, always keeping us in the loop made us feel very confident in her abilities. She sold our house in 3 weeks for a price above our bottom line. She was extremely attentive and responsive to our concerns and helped us handle what is always a stressful time. Kim absolutely knows her stuff and was an absolute pleasure to work with. Unfortunately we moved out of Lubbock, otherwise we would be working with Kim again in the future when we are looking to buy another home. She’s fantastic!
As we began the process Kim Flenniken was recommended to us from a trusted friend. She immediately availed herself to us on many fronts. Kim arranged for me to secure a very nice temporary housing alternative and she began to make our dream of home ownership in Lubbock a reality. She not only performed her normal agent duties but went over and above by being our eyes, hands, and feet since we started our relocation process from a distance. She represented us well right through the very end. Subsequently she remains an awesome partner after the sale as well. She gladly offers options and ideas to help us in our transition. Kim is the consummate real estate professional that will work hard for you and possesses a wealth of knowledge. She is able to marshal up the resources needed to make you selling or buying experience smooth. Thanks Kim…you’re AWESOME!
Knowledgeable, courteous, professional and always dedicated to meeting our needs. She went the extra mile to get our house sold (in a day) and helped us buy the home we fell in love with! We would highly recommend Kim Flenniken!